Privacy Policy

Effective date: October 20, 2026

Santo's Suds ("we," "us," or "our") provides mobile car detailing in Poway, California and surrounding areas. This policy explains what information we collect through santossuds.com, our booking system, and our ads, and how we use it.

Information we collect

When you book an appointment, fill out a form, contact us, or sign up for a membership, we may collect:

  • Your name, phone number, and email address

  • Your service address

  • Details about your vehicle and the services you request

  • Payment information, which is processed securely by our payment processor. We do not store your full card number.

We also collect limited technical information automatically, such as pages you visit, your browser type, and how you arrived at our site, through cookies and similar tools.

How we use your information

We use your information to:

  • Schedule, confirm, and perform your detailing services

  • Process payments and manage memberships

  • Contact you by phone, text, or email about your appointments and services

  • Respond to your questions

  • Improve our website and services

  • Show relevant ads to people who have visited our website or interacted with our social media

Third-party services

We use trusted third-party services to run our business, which may receive your information as needed to provide their services:

  • Acuity Scheduling / Squarespace for our website and appointment booking

  • Square for payment processing

  • Meta (Facebook and Instagram) for advertising, lead forms, and the Meta Pixel, which helps us measure how our ads perform

  • Google for analytics and our business listing

These services have their own privacy policies governing how they handle data.

We do not sell your personal information.

Text messages

If you provide your phone number, we may text you about appointments, reminders, and your services. You can reply STOP at any time to stop receiving texts.

Cookies and ad tracking

Our website and booking pages use cookies and the Meta Pixel to understand site activity and measure ads. You can disable cookies in your browser settings. You can also manage ad preferences in your Facebook and Instagram settings. Our site does not currently respond to browser "Do Not Track" signals.

Data retention

We keep your information only as long as needed to provide services, maintain business records, and meet legal obligations.

Your choices

You can ask us to review, update, or delete your personal information at any time by contacting us using the details below.

Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with a new effective date.

Contact us

Santo's Suds
Poway, CA
Email: gsanto@santossuds.com
Phone: (858) 382-6881